5 Tips to Find a Reputable Construction Supplier Online

5 Tips to Find a Reputable Construction Supplier Online

Finding a reputable Australian construction supplier online that you can trust is essential. A quick Google can connect you with hundreds of suppliers online but where do you start? How do you find the best and most trustworthy for you?

Below we detail some tips on how to find the right fit for your needs.

Do some research

When you’re after a specific product, be sure to do the research and know the product inside out before you start looking for your supplier. There are many variations in the way products can be made so you want to be sure of the exact finish of your product. This will help you to narrow down on your needs and requirements of your supplier and to narrow your search options.

Understand what kind of supplier you are dealing with

Is the company the manufacturer? Manufacturers actually create and customise their own product. Buying straight from the manufacturer cuts out any middleman and ensures that you are dealing directly with the maker.

A good example of this is when it comes to security screen suppliers. While many suppliers may purchase security doors and windows from a supplier and are just involved in the installation, you can save money and ensure security by going to the manufacturer. For example, if you're looking to install a more complex system, such as a commercial wastewater system, it might be best to liaise with a company that can manufacture, implement and service the equipment for you. That way, you'll only have to deal with one company - and they'll know your system inside out. This could save you time and money in the long-run, as, because they know your equipment, they'll be more likely to service and maintain it effectively, thereby reducing repair costs and downtime.

Also, consider their expertise. Do they specialise in a particular product or application which aligns with your project? For example, if you're building a specially designed home, such as an eco-home or a disability home, does your supplier have expertise in this area? Equally, if you're looking to build a 'green' home, make sure your supplier is well versed in the best eco-friendly products - from insulation, right through to composite cladding and water systems.

The same applies to commercial development projects. From warehouse and office building construction, to retail fitouts and medical fitouts, you'll want to find a supplier who understands your needs.

Buying from contractors can involve complications and delays, especially if you are receiving a faulty product. However, there can be benefits to using a contractor as they can help you source the best product for you and also assist with installation.

Ensure your chosen supplier has an excellent online presence

Good online suppliers know how important their online presence is. They’ll have an extensive website that clearly details their profile, product offerings, and services. They’ll have a contact page for you to easily get in touch and will also be transparent in how their products are made and acquired.

A great online presence also includes a well attended to social media portfolio with a healthy following and positive feedback from previous clients. Check out their reviews on Google as well to make sure they’re the right fit for your job!

Word of mouth

Good old-fashioned word of mouth is always a reliable option. Visit forums that specialise in the area of product you are looking for and look for recommendations from previous clients. Don’t be afraid to engage and ask questions to get the answers you need in order to make the best decision.


Stability is an important factor when choosing an online supplier. A business that has been in the industry for a long time is usually a successful business with loyal customers. Ask for referrals from other customers so that you can check for yourself.

Also, performing a finance check on a construction supplier is a prudent step in ensuring the success and financial stability of a project. Such checks provide transparency into the supplier's financial health, allowing you to assess their ability to meet contractual obligations to both clients and suppliers, such as material manufacturers and equipment financing companies.

Red flags include excessive debt, liquidity issues, or a history of financial instability. This information is invaluable in making informed decisions about whether to engage with a particular supplier.

A finance check also helps to mitigate risks associated with project delays and disruptions. A financially stable supplier is more likely to have the resources to deliver materials and services on time and within budget. On the other hand, a financially vulnerable supplier could face difficulties that might lead to delays, cost overruns, or even bankruptcy.


Searching online can bring up a variety of suppliers in varied locations. You need to ensure that you are sourcing from a local supplier. If you ordered merchandise from a distant supplier it can take a long time to arrive and end up adding unnecessary freight costs. Be sure to inquire about shipment times and costs, if you require something fast then a supplier that is located a long distance away can present a problem. Finding a supplier close to home can offer cost savings and more flexibility when ordering.