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bradk
320 Posts
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bradk

Joined 6 March 2013
Silver Member
7 years7 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

When they do come to fix it, check the screws!!! They did not use stainless screws in ours and they rusted, leaked rusty water and stained the tiles. Took months…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Hi Tahlia
If you think the 2 week wait is slow wait until you have issues after handover. 2.5 years and they ignore my emails now.

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

And it doesn't get any better. We are 2.5 years on and still chasing them to fix issues we raised at the 13week report. Dealing with after sales is horrible.…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Get them in before or at PCI.. don't sign anything until they have been. They rejected some of my issues because 'it was not listed at PCI' - such as…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

I have not posted here for a while, but after a quick look it seems like a few are also experiencing issues with quality and after sales service.
I have been…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

The plan is, they will be here this Monday to start ripping it out, ready for a new pour on Tuesday. Then once cured they will be back to re-colour.…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

So, I have been complaining about the driveway being cracked for 22 months now. from the image below, I am sure you can see why it started cracking.

And they wonder…

McDonald Jones Homes - The new thread
  ⋅  1
8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

I was told the same thing. But they never called!

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Seriously?? Why don't they spend more time making their customers happy by fixing the issues than complaining about the bad experience they have given them to the forum admins.
I'm…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

I highly recommend Chris from Everlast Landscapes. http://www.everlastlandscapes.com.au/

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Thanks!
The inspector, whilst he wrote a multiple page report.. it was mostly thin paint here and there. Touchups etc. One bit the expansion joint in the bricks needed a repair…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

I'd be asking the SS for a PCI date and following up with your CLO, and questioning the contract date and whether it will be met.
I think we spent a…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Generally when people are given handover dates from their site supervisor how long before actual handover do they give you the date? Our completion date under the Contract is…

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Deleted my last post as I read the previous post wrong ;)

8 years8 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Romishem,
We have been in for 18 months. I confirm our experience is the same. Different issues to yours obv, (ours are currently lights and driveway with a bunch of other…

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

About 1.5 months prior to the contract date.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

After the slab is down they will come and install the termite barrier.
Maintenance, they require a yearly inspection to maintain your warranty.. Up to you if you keep the inspections…

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Yes the 'continuous hot water' I think they call it? Takes ages to reach the tap in the kitchen. Bathrooms not as bad.
Our drains were a bit gurgly as…

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Totally agree with this. their after sales service sucks! We are 15months in and still waiting for items to be resolved.
The last time I had a whinge in this forum,…

9 years9 yearsbradkbradk posted:
Weeds in newly laid turf - How to eradicate?

So a little while ago, I put down some new turf. The area was clean and weed free and I imported about 15cubes of soil from the landscape supplies. There…

Weeds in newly laid turf - How to eradicate?
9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Gday colester78.
We built the Santorini!
Cheers
Brad

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

We have been in over a year. They still have not fixed everything and are refusing some.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Our LED downlights were $95.00 each. The small ones under cupboard were 195 though.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

So I guess they didn't stain both sides of yours?

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

We were contacted by the air con guys separately to discuss location of the outlets etc. They emailed me a plan, I made some changes and sent back.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

That is when all the paper work/council approvals/bank has given authority to commence, is done, and you are put on 'the list' to start construction within 20 working days.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

Time line on my blog has almost everything... ours was 22 days including weekends, 2 rain days and they ran out of bricks which took a couple if days.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

It was in the pack we received at hand over.

9 years9 yearsbradkbradk posted:
McDonald Jones Homes - The new thread

No money, no keys. And it can be hard to preempt things that occur after handover..

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