Thank you... it has not been easy. The builder ended up agreeing to do the repairs and restoration and claim from the plumber's trade insurance..
I am glad it is over…

yes indeed, thank you for all your replies I do appreciate.

Yes I feel the same. Is there any way I can get them to act on this and then recoup their cost from the plumber? I was thinking of lodging…

I have no idea, I feel I should not have to wait for so long to remedial works but then again the builder keep referring back to the "insurance process".…

No I did not ask this question, I assumed it was covered as it is an error...
That plumber has been working for the builder since 7 years.. Probably let apprentices…

My home insurance started from when i moved in. The installation was done a long while before that. I spoke to my insurance company and they said claiming through them…

Hi thank you for your reply.
The plumber's insurance is currently assessing the claim , they have not made a decision yet. We do not even know, yet they indicated…

Hi guys,
I am here today to seek your advice. Sorry for the long post, I wanted to give as much detail as possible to explain my problem. My home is…