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blackcat20
1,455 Posts
blackcat20
1,455 Posts
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blackcat20

Joined 4 April 2017
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3 d3 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

We've decided to open a case with customer care. Hopefully we get the resolution we're after.

3 d3 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Ah not the same person.
I don't have the details for the person that did the service, it was in the flurry just before I had the baby and wasn't high…

4 d4 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Do at have the same lady? Immediate replies to her emails get an out of office, only ever get voicemail and she won't call me even when asked.
I want the…

4 d4 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Ensuite tiling has been redone, no more cracks.
Now if only I could get the last few things fixed was told during the service the painters would be back to…

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7 d7 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

The builder installs drainage pits around the house, it's up to you to cut them down to the right height to aid drainage. We're also sloped away from the house…

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7 d7 dblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

We're very happy with our choice, thank you. We have a good slope and drainage, and don't get water pooling around the house even with the winter rain storms we've…

10 d10 dblackcat20blackcat20 posted:
My KDR Metricon Hampshire - Liberty - 45 Melb

I think they think it's a joist? But they won't know more till they investigate.

10 d10 dblackcat20blackcat20 posted:
My KDR Metricon Hampshire - Liberty - 45 Melb

It was the builder that said they'd probably do it that way to avoid ripping up the tiles.

10 d10 dblackcat20blackcat20 posted:
My KDR Metricon Hampshire - Liberty - 45 Melb

We've got squeaks as well which will likely see them access it via the ceiling below.

12 d12 dblackcat20blackcat20 posted:
Building a Metricon Glendale 42 Limited Edition in Melbourne

With the oven, seems to be standard that they install them inbuilt without the feet. Ours is like ready too.

1 month1 monthblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Overall I'm happy with the house, I'm just peeved that they can wipe their hands of some items 'just because'...

1 month1 monthblackcat20blackcat20 posted:
Building with Metricon

Way past that, these are items that were damaged between PCI and handover.

1 month1 monthblackcat20blackcat20 posted:
Building with Metricon

Any advice for dealing with M randomly disqualifying defects logged through the portal? We have two main ones, damaged carpet and damage to our stacker door and they have disqualified…

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

M are really doing my head in. They've randomly disqualified defects for no reason other than we didn't tell them before handover. Instead we logged them in the portal like…

2 months2 monthsblackcat20blackcat20 posted:
Building a Metricon Glendale 42 Limited Edition in Melbourne

She's a little champion. Putting on weight, finally made it into newborn clothing

2 months2 monthsblackcat20blackcat20 posted:
Building a Metricon Glendale 42 Limited Edition in Melbourne

She's sleeping approx 7 hours overnight which is making life far more tolerable.
If you find issues, don't bring them up unless you've had a proper walk through, that way you…

2 months2 monthsblackcat20blackcat20 posted:
Building a Metricon Glendale 42 Limited Edition in Melbourne

We managed to get in every week except one during our build.

2 months2 monthsblackcat20blackcat20 posted:
Building Bayside : Our Glendale 45

Looks great!

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2 months2 monthsblackcat20blackcat20 posted:
Building Bayside : Our Glendale 45

I've done my fair share of those book shelves

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Still arguing for the carpet repair

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Yes it's part of the slab.

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Apparently they only cover manufacturing issues, not damage.

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

The Carpet guy thinks it was caused by them resting the shower screen on it. Once at the top of the stairs and again in the master bedroom. Both shower…

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Any advice how to persue it?

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Hmmm M are declining to repair the carpet because it wasn't raised at handover. We were told to log all issues in the portal

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Purely to avoid spending the money.

2 months2 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Tiler inspected the crack tiles and wasn't happy to repair them so we're waiting on Beaumont's to come have a look.
Carpet company came to inspect the gaps in the carpet…

3 months3 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Kennedy's in Cranbourne. Really happy with the rocks, will hopefully get a pic tomorrow once the rain has cleaned them off.

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3 months3 monthsblackcat20blackcat20 posted:
Metricon Winchester 28- Landscaping

Stone side path done; we got Ovens river rocks.
At some point I'll take an actual photo.

Metricon Winchester 28- Landscaping
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3 months3 monthsblackcat20blackcat20 posted:
Starting our KDR journey Metricon Glendale 50

We weren't told anything at all about ours

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