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khamtran
53 Posts
khamtran
53 Posts
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khamtran

Joined 26 June 2011
Loyal Member
12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

The issues I have are that I would need to take a day off (costing me a day of work) and if the fix isn't satisfactory I'd need to follow…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Our SS either doesn't listen or just completely ignores what I say.
On Thursday I hadn't heard back from him so I emailed asking if he'd heard back from his manager…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

The Callaway Park estate in Sunshine West.

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Thanks man.
It sucks about your fence but good thing they're replacing it. When we were getting our driveway done the bobcat driver backed into our garage and damaged a couple…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

In hindsight we shouldn't have taken handover when all the issues weren't rectified. It's been 8 weeks since handover (23 March) and we're still on the same issue of the…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

That's probably true but from what I understand the fix is just going to be the addition of a plate to cover the damage and that in itself doesn't look…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

I spoke to the SS again and proposed being compensated for the damage (whatever the cost of the repair would be) rather than getting the repair. He said he'd speak…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

The SS ended up calling me today and said he was at the property and took photos of the windows so it looks like area manager did chase it up…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

I know we're in the right in. I just don't feel like it's worth the additional stress of having to deal with PD. The stress of building (and dealing with…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Yeah, I've got his name and number. I don't know if I want to waste any more time with PD. Just want them out of my life. I might just…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Ebony finally replied today.
They ended up getting the Area Manager of New Homes Maintenance to call me.
The Area Manager was quite understanding but said we pretty much shouldn't have signed…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Thanks for the advice d3vil_nik, I'll see how things go.
To be honest I'd be happy if they just compensated us slightly for the damage, especially since we had other windows…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

If I don't hear anything by the end of thee week I'll do that.
Do you know what the best email address to get them on would be?

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

No word yet from PD, not even an acknowledgement. Posted on the PD thread and have sent two PMs to Ebony.

12 years12 yearskhamtrankhamtran posted:
Porter Davis homes

Ebony, can I get an update on this please?

12 years12 yearskhamtrankhamtran posted:
Porter Davis homes

We made the mistake of handing over before things were fixed which I regret. We were threatened with delay interest payments if we held handover up by our SS and…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

I've now posted in the PD thread and sent Ebony a PM. Hopefully things can get moving along.
viewtopic.php?f=31&t=497&p=863082#p863082
Thank you d3vil_nik and Ed for your responses on…

12 years12 yearskhamtrankhamtran posted:
Porter Davis homes

I'm hoping someone from PD can help as we're getting nowhere with our SS now the house has been handed over (on 23 March).
At handover it was noted that…

Porter Davis homes
12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Thanks Ed.

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Thanks for the replies guys. I'd be happy with a repair or even some compensation if left as is for that matter. I just want it over with. I don't…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Sorry, you are wrong... No point in building false hope. You are entitled to having it fixed. That's it... Any more is up to PD. Any less and you may…

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

It's been 5 weeks since handover and it doesn't look like our window frames are going to get properly repaired. Our Porter Davis SS has said he'll come and take…

scratches on window frames.....
12 years12 yearskhamtrankhamtran posted:
Now they are saying a kickpanel isn't available for our oven

After some more digging it looks like maybe we didn't pay for it as it isn't listed in the contract but it was in the colour selection document.

12 years12 yearskhamtrankhamtran posted:
Now they are saying a kickpanel isn't available for our oven

I wish I were so lucky.
PD are telling us there isn't a kickplate for our oven but I will call Technika to check.
I also saw your blog, nice house…

12 years12 yearskhamtrankhamtran posted:
Now they are saying a kickpanel isn't available for our oven

One thing is for sure though, I don't think we'll ever build again. The whole process was way too stressful. Would rather just buy a home that's already built …

12 years12 yearskhamtrankhamtran posted:
Now they are saying a kickpanel isn't available for our oven

We're not really fussed with not having it as it looks fine without one.

12 years12 yearskhamtrankhamtran posted:
Now they are saying a kickpanel isn't available for our oven

We moved into our Porter Davis home (Creswick 24) about a month ago and apart from a few things that needed attention we are fairly happy with it.
One of the…

12 years12 yearskhamtrankhamtran posted:
Concreting new driveway to the property boundary

The driveway is shared with the neighbour so we're limited there.
With how our front is there wouldn't enough room to park two cars in the driveway anyhow. We are however…

12 years12 yearskhamtrankhamtran posted:
Concreting new driveway to the property boundary

We'll be making the driveway a little wider.

12 years12 yearskhamtrankhamtran posted:
scratches on window frames.....

Okay cool, if they can repair it I'd be very happy.
Thanks again for your comments Ed. They are very much appreciated.

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Joined homeone
26 June 2011

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