Just an update. We also had a 1cm chip out of the edge of a benchtop and contacted Peter Fikus from In Stone Design (his contact details are on the…

Thanks for all the replies.
I'll try taking some pictures in daylight tomorrow - it's hard to see at night.
Was trying to clean off some greasy marks in one area and…

Yes, etching is possibly the case, but seems weird that the official Caeserstone cleaning products would do this.

We moved into an established house with stone benchtops - not sure if Caeserstone or another brand. Definitely not real stone.
We've tried several cleaners, including the Caeserstone branded products and…