I sent an email to the sales department with a timeline on the conversations and outcomes.
Hopefully it gets to the right person.
Failing that, I'll engage VCAT.

Hi,
I ordered two awning windows to replace to sliding windows and gave them outside dimensions for the frame. I'm sent two windows that are larger than ordered and don't fit…

Does anyone have an email address for Canterbury Windows? I ordered windows and they made and sent them and were not what was quoted or ordered. They are too big…