I apologise for any confusion, but your understanding is correct. We approached our situation differently based on advice from someone who had experience with Icare.
They had encountered issues with…

Hi, I know how hard it is to get information, I researched the whole internet to find answers, but the best way to get information was to talk to builders.…

Hi,
did you get any money from insurance? if you did, does it match what you've already paid the builders?

I totally understand what your going though, people who haven't gone through this kind of issues won't totally understand the pressure mentally, and financially as its very stressful and frustrating.…

Yes, I have submitted the Loss Notification form. We're with Fair Trading now, they've given the Builders deadlines for works to be completed. Unsure if Builder can make those…

Can you share your insight/experiences on how Icare claims work?
It appears there's not a lot of information out there.
I’ve spoken with Icare and they were not helpful at all. They…

Hey, do you guys have any updates with claiming HBCF?

Thanks, I guess we'll just have to wait and see. In the mean time, I'll be contacting HSC and fair trading, because these builders are not being transparent, they have…

Hi,
how much does insurance pay-out? I read its up to $340000 and then states 20% of the contact price which is confusing? if you could shed some light would be…

Our builder taking their time to get CDC submitted. We paid them deposit in Jan and still nothing. We cant get the first progress payment until these docs are submitted.…