I was surprised to hear the manager of a kitchen company tell me (only a couple of weeks ago) that $13K is the approx average cost of his kitchens in…

Thanks for your comments everyone. I usually get an email when someone replies to my post, but I didn't this time (or maybe I deleted it by accident), so…

Does anyone know a person (or a 'type' of professional) who can be paid to provide an expert, unbiased, written opinion regarding kitchen installation faults for a consumer? I…

Just thought I'd post an update in case anyone is interested (and because it somehow helps me cope a little better with the situation).
The sink was one of a number…

No dimensions or numbers in the 3D picture at all - in fact, when I personally referred to this picture on a previous occasion, telling them something else had been…

The installer came back today to fix a plumbing leak, so I asked him if he had ever previously installed a sink 21cm from the edge of the bench, and…

So much for thinking I would have my wonderful new kitchen by Christmas - it's not very pretty to look at (exposed walls - electrical & insulation), but at least…

Thanks everyone - I really appreciate you all responding to this question. It has been a small survey (here and where I work), but it seems to be an…

It certainly hasn't done my back any good so far!

Hello... you may have seen my thread about the problem with my kitchen sink - installed to be 21cm from the edge of the bench top (previously 11cm). The…

Thanks everyone - I really appreciate you sharing your thoughts and suggestions.
I spoke to the BSA yesterday, but was told my sink problem wouldn't be considered 'defective work' because the…

The manager is now telling me it's common for a kitchen sink to be 21cm or more from the bench top edge because it reduces the amount of water spilled…

Well, I have just been advised by the installer I have to pay $1500 if I want to replace the bench top and put the sink in the correct position.…

I had to review & sign factory plans before the cabinets were made, but the plans didn't show the sink at all - I asked the company about this, and…

Actually, I should also mention... when I told the designer of this problem, her response was "It upsets me that you are so disappointed in your kitchen and I can’t…

No, the installer didn't check with me at all about this, and he says it's common and accepted behaviour in the industry for tradesmen to make decisions like this without…

Thanks for that... the installer is trying to tell me I only think the sink is installed further from the edge than it was before, even though I'm the one…

Thanks for that - I measured the join line and it is 2mm wide - is that pretty normal too?

I just had a new kitchen installed, and I've been quite surprised with how visible the granite benchtop join is:

In addition isn't not entirely smooth/level - at one point (the…

I have just had a small kitchen installed, and found to my dismay that the sink has been installed 21cm from the benchtop edge - meaning I have to bend…